Frequently Asked Questions
- We’re a registered Canadian business with secure payment systems, verified suppliers, and real customer support. We stand behind every order with full tracking and refund policies.
- Do you offer installation or in-person support?
No. We only sell parts — we do not provide installation services, in-person consultations, or fitment warranties.
- What if the part doesn’t fit my vehicle?
Fitment is 100% guaranteed. If you order the correct part based on your vehicle info and it doesn’t fit, we’ll issue a full refund — no hassle.
- Why are your prices so low? Is the quality poor?
Not at all. We buy directly from suppliers and cut out middlemen — that’s how we keep prices low without compromising on quality. All parts meet industry standards.
- Is it better to shop online or buy from a local store?
If you know what you need, online shopping is usually cheaper, faster, and more convenient. Local shops are great if you prefer face-to-face advice or same-day pickup.
- Do you sell OEM parts?
No, we specialize in high-quality aftermarket auto body parts. All items are compatible with OEM specifications but are not manufactured by the original brand.
- How long does shipping take?
Orders are usually processed within 1–2 business days. Shipping times vary by location and part size. Most orders arrive within 2–7 business days across Canada.
- Can I pick up my order locally?
Yes. We offer local pickup in selected major cities. Please contact us before placing your order to confirm availability.
- What if the part doesn’t fit my car?
Make sure to double-check the year, make, model, and trim before ordering and make sure you have OEM number for your item. If unsure, feel free to contact our support team for assistance before purchase.
- What is your return policy?
Please visit our Return & Refund Policy page for full details.
- Do you offer wholesale or bulk pricing?
Yes, we support body shops and resellers. Contact us for bulk orders or B2B pricing.